Contact

We're Here to Help!

At BILLYJU, your shopping experience matters to us. Whether you have a question about a product, need help with an order, or would like assistance with a return, our customer service team is happy to help.

Customer Service

For questions or assistance, please contact us by email.

Email: info@billyju.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Business Address

BILLYJU

620 Lightspun Lane
Charlotte, NC 28216
United States

How We Can Help

You can contact us for assistance with:

  • Product and sizing questions

  • Order status and shipping information

  • Returns and refunds

  • Damaged, defective, or incorrect items

  • Payment and checkout questions

  • General feedback and suggestions

Thank you for choosing BILLYJU. We appreciate your support and look forward to hearing from you!